DEBT COLLECTION SERVICES

What is your strategy for unpaid invoices?

In business, like in life, there are times when things don’t go according to plan. If you have a client who cannot or refuses to pay for your services, you may find yourself staring at a loss and doing a few jobs without any profit to recover your cost. Provided you have adequate business documentation, you could pursue matters legally and engage a third party to recover your money.

Result-focused debt collection

Debt collection often looks like a murky job, however, with an ethical company like Debt Free, you can rest assured that the entire process is legal and transparent. As a collection company with expert collectors, we focus on getting results and have a 30-day collection process.

Motivated by business value

Debt Free only charges commission on the money we recover for our clients. This commission-based business model means we are motivated to collect your debt as our business depends upon the financial value we bring to your business. We have highly trained collection staff with years of combined experience in the industry, consistently delivering results. We adhere to government legislation and policies set out for the collection industry at all times.

Ethical, respectful debt recovery

We understand that businesses can face unexpected setbacks, so we focus on maintaining your relationships with clients during the collection process and do not burn bridges unless necessary. There have been times when companies we have recovered the money from have approached us for our services.

Focus on business and leave the collection to us

Often, recovering money from clients can take up valuable time and mental energy from you or your staff. This is time and energy that can be spent more efficiently. This is why we handle the collection completely, leaving you to focus on your business and what you do best.

Check your collection status on our portal

We have a client portal that lets you check the status of the debt collection process you’ve entrusted us with. You can also load debts for us to work on, view the latest updates from our end on existing jobs, and more.

CONTACT

Get in touch with us for guaranteed terms and conditions of trade.
Mark McLachlan
Director

Mark is an expert with ten years of experience dealing exclusively with business documentation and credit management processes. He has completed a New Zealand Certificate in Financial Services Level 5 qualification and consulted with thousands of companies, saving his clients millions.

Mark founded Debt Free in 2021 as he is passionate about helping New Zealand companies to succeed and flourish by getting paid their hard-earned money while avoiding typical issues faced in their industry. He has immense knowledge of real-life cases and how tailored credit management processes can prevent debt, address the unique demands of a wide range of industries, and remove risks and liabilities relevant to business activities.

Attending association and organisation speeches, Mark is a respected figure in the credit management industry and is a member of the New Zealand credit and finance institute.

[email protected]nz | 021 283 9027

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[email protected] | 0212839027

Josh Whitehouse
Regional Manager Canterbury

Growing up in Taranaki, Josh worked in business consulting for eight years, delivering successful solutions to his clients before relocating to Christchurch and joining Debt Free in early 2022 to look after the beautiful South Island.

Josh is a trusted and valued team member specialising in business documentation, business development, credit management and account management. He has helped the companies he consulted with to implement best practice credit management processes and saved individual clients hundreds of thousands of dollars. Josh entered this space for one reason, his absolute love and adoration for people and a passion for helping others to achieve greatness in business and life.

Josh’s business motto is “there is untapped greatness in all of us. Sometimes we just need a little help to cultivate it.”

[email protected]nz0272722132

 

Rana searle
Office Manager

Rana started as an Office Manager when she was only a teenager and has extensive experience across many different industries, including building, horticulture and healthcare. She is a great communicator, an avid list maker, and always plans things well in advance.

Rana is super helpful, caring and kind and is a perfectionist when it comes to documentation. She has an incredible eye for detail and thrives on getting stuck in and succeeding. Rana prides herself on being people-focused, loves motivating others to be their best and always puts her client’s needs first as she genuinely cares and wants the best outcome.

Rana is always smiling, has a proven track record, is a natural-born leader who loves managing a team and genuinely loves to help whenever and wherever she can. She is passionate about our purpose to make sure New Zealand businesses flourish and grow. Rana loves being able to help the people behind those businesses feel safe and secure to succeed and is a big part of the Debt Free team.

[email protected] | 0212226425